You can now contact DEWA through WhatsApp

123rf / Hale Ergven

Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.

The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.

The service is available round the clock in both Arabic and English.

You can chat with DEWA on their official WhatsApp number 046019999.

More from Local

Coming Up on Dubai Eye

  • The Reboot

    10:00am - Noon

  • The Best of Dubai Eye 103.8

    Noon - 7:00pm

    Hear the highlights from the week gone by on Dubai Eye 103.8. Listen again to the best interviews, advice and the top stories that has gripped our conversation this week.

BUSINESS BREAKFAST LATEST

On Dubai Eye

  • Is There Sufficient House Supply In UAE

    Dubai’s current population is more than double compared to almost twenty years ago, which now stands at 3.7 million. Lots of families are also moving to the UAE now. So what does it mean for the property market?

  • Noon's First Female Delivery Driver

    Glory Ehirim Nkiruka is Noon’s first ever female delivery driver. In her first ever interview, she explained why she loves her job, despite the heat!