The Dubai Electricity and Water Authority (DEWA) is warning consumers to watch out for fake emails and messages asking them to pay their bills or answer some questions to win prizes.
It's reminding people not to respond to such fraudulent messages being circulated under the government department's name.
Customers are advised to always double-check the domain name of the sender's email address and to make their payments only through official channels.
The utility provider has also called on residents to refer to its website and verified social media accounts or contact the customer care centre for accurate information.
DEWA would like to bring to your attention that fraudulent messages are being sent to customers asking them to pay their bills or answer some questions to win prizes. pic.twitter.com/nr5C4HYVXa
— DEWA | Official Page (@DEWAOfficial) May 18, 2022
These emails are not sent from https://t.co/yRqymI2zww domain. For more info, please always refer to DEWA’s official website (https://t.co/PsDI3aXd1F), its verified social media accounts, or call the Customer Care Centre on (04-601-9999).
— DEWA | Official Page (@DEWAOfficial) May 18, 2022
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