Dubai government showed high resilience to COVID-19: report


The Dubai Government has shown a high level of resilience in response to the challenges of the COVID-19 pandemic, according to a new research report.

Smart Dubai has published the ‘COVID-19 City Experience Resilience and Impact Report’ focusing on three aspects: employees, corporate operations and customer services.

Dr Aisha bint Butti bin Bishr, Director General of Smart Dubai said the outbreak led everyone to view challenges differently and to think of ways to transform them into opportunities, building a brighter future for the UAE.

"The pandemic had confined people to their homes at very short notice," Dr Aisha explained. 

She said the unprecedented challenge of remote working and distance learning were experienced by governments worldwide.

“Dubai and the UAE were no exception,” she added. “All entities in Dubai immediately sprang to action to preserve the government system that has allowed the UAE to earn its leading international status over the years."

The report concluded that the disruption to government services was minimal and emphasised the ongoing importance of developing digital services and infrastructure.

Among its key recommendations were a call to spread “awareness and common knowledge about currently prevailing circumstances” and a commitment to “the concept of a resilient city, which relies on a sustainable and holistic vision to overcome any future crises”.

Smart Dubai represents 20 government, semi-government and private sector entities.

More from Local

Coming Up on Dubai Eye

  • The Night Shift with Mark Lloyd

    8:00pm - 10:00pm

    Musicians and music, entertainers and entertainment, industry gossip and songs selected by you, get ready to bring your night time to life!

  • Nights on Dubai Eye 103.8

    10:00pm - 7:00am

    Dubai Eye complements the conversation with the music you love from the eighties, nineties and newer.

On Dubai Eye

  • Dubai Eye 103.8: On The Frontline

    Dubai Eye 103.8's Georgia Tolley speaks to the Emirate's top doctors and health officials to find out why the UAE is winning the fight against COVID-19.

  • Mark's Summer Bucket List

    Mark Lloyd has been giving you ideas to keep you busy this summer, from staycations to online improv workshops!

Business Breakfast