Abu Dhabi rolls out new COVID contact tracing system

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A new COVID-19 contact tracing system has been launched in Abu Dhabi to help predict and prevent community transmission.

It's designed to conduct a virtual chat with positive COVID-19 cases.

The system aims to expand the scope of COVID-19 investigations to be more comprehensive and to communicate efficiently with infected individuals in the shortest possible time.

Once someone tests positive, the system automatically sends an SMS with a link for the virtual chat.

After verification of the Emirates ID, the person will proceed by answering specific questions to complete the process.

The system allows the investigation and contact tracing team to gather necessary information, such as who is returning from abroad, or a workplace, or who has recently come in contact with a positive case.

It will also ask for a list of possible contacts 48 hours before the positive result.

The information obtained will be confidential and will not be shared with anyone outside the investigation team.

In addition, the monitoring team will review the data entered and make necessary calls to complete missing or unclear information.

Abu Dhabi Public Health Centre (ADPHC) has rolled out the new system in collaboration with Abu Dhabi Department of Health (DOH).

It is available in Arabic and English.

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