It's assessment time for UAE government entities

@DXBMediaOffice/ Twitter

The UAE's five best and worst-performing federal government agencies will be revealed on September 4.

His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, has ordered a comprehensive assessment of more than 1,300 digital and smart services provided by ministries and government departments.

These services will be evaluated over the coming months.

"Within three months, we will assess the extent to which government agencies have succeeded in providing integrated digital services that reach customers wherever they are and at any time," said Sheikh Mohammed.

The evaluation will focus on aspects related to the ease of obtaining service and information, smooth fee payment process, the accuracy of procedures, following up on the status of requests, and the speed of completion.

More from Local

Coming Up on Dubai Eye

  • The Business Breakfast

    6:00am - 11:00am

    The Business Breakfast is the day’s must listen for the UAE’s business leaders, and those who aspire to be.

  • Lunch with Lloyd

    11:00am - 2:00pm

    No one knows entertainment better than veteran Dubai broadcaster Mark Lloyd.

On Dubai Eye

  • Helen's Postpartum Struggles

    Every weekday afternoon, Helen Farmer will help you to navigate the highs and lows of life in the UAE.

  • FARMER'S KITCHEN

    Farmer's Kitchen is back for 2021!
    With our partners Spinneys, we are going to help you wave goodbye to boring dinners, cluttered fridges, and lumpy leftovers!