Dubai issues safety guidelines for delivery services


Dubai’s Roads and Transport Authority (RTA) has published a comprehensive guide governing the management of delivery services in the emirate.

Developed in tandem with the Dubai Police and the Dubai Municipality, the manual sets out important conditions that delivery service companies and their motorcyclists must strictly comply with for the safety of drivers, road users and the goods being delivered.

Specifications of the vehicle used in delivery, food safety, and regulations regarding the establishment of smart platforms and apps for managing the services have also been mentioned.

With a significant rise in delivery services, fuelled partly by the pandemic and ensuing lockdown, this guide aims to enhance the quality, health and safety standards of all parties impacted by the delivery sector. 

The Delivery Services manual is now live on RTA's portal.

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