Dubai extends deadline to move taxi services to new platform


Commuters can continue using the Dubai Taxi’s call centre until next month for booking a ride.

The Roads and Transport Authority (RTA) had previously announced that its cab booking services would completely migrate to the Careem app’s Hala platform on December 7.

But that deadline has now been extended to January 15.

Officials say the decision will give people more time to adapt to the changes.

They've also added that the Hala team is working on setting up a new landline to meet the needs of the elderly and other customers who may have limited access to smart services and are likely to face challenges in using the app.

More from Local

Coming Up on Dubai Eye

  • The Grill

    6:00pm - 9:00pm

    The Grill – live from Barasti – keeps you bang up to date with ALL the live sport across the globe every Saturday from 4-7pm.

  • The Best of Dubai Eye 103.8

    9:00pm - 12:00am

    Hear the highlights from the week gone by on Dubai Eye 103.8. Listen again to the best interviews, advice and the top stories that has gripped our conversation this week.

On Dubai Eye

Business Breakfast