BA 'sorry' for email error announcing wrong flight cancellations


British Airways has issued an apology after wrongly telling passengers their flights were cancelled.

The airline had earlier told customers to rebook after the BA pilots confirmed their 3-day strike in September.

But it later emerged that the flights had not actually been cancelled and the emails had been sent due to an "error".

"We are sorry that some customers received an email in error to say that their flight had been cancelled on non-strike days," the statement from the airline said.

"We are getting in touch with all those customers this afternoon to clarify that their flight will go ahead as planned."

More from International

Coming Up on Dubai Eye

  • Off Script with Chris, Robbie & Sonal

    5:00pm - 7:00pm

    The UAE’s alternative take on news, entertainment and sport. Join Chris, Robbie and Sonal as they cut through the clutter to bring you the news, entertainment and sport stories that actually matter.

  • Extra Time

    7:00pm - 8:00pm

    Chris & Robbie being you the latest from the sporting world plus interviews with upcoming and legendary sporting stars.

On Dubai Eye

  • WATCH: Rafael Nadal makes WhatsApp group confession

    Chris heads to Kuwait to chat to Rafa Nada,l a winner of 19 Grand Slam titles, including an unprecedented 12 French Open crowns.

  • How a Dubai Mum got the Burj Khalifa to light up Blue

    A Dubai-based British mother has told Dubai Eye how she got the world’s tallest building to put the spotlight on a rare genetic disorder.

Business Breakfast