UAE Exchange suspends new transactions


The money remittance firm UAE Exchange has temporarily stopped accepting transactions at its branches and online platforms.

In a statement, the company said its services have been suspended due to "certain operational challenges".

It added that it is currently focused on processing all existing transactions as quickly as possible.

The firm’s branches and service points will remain open to handle customer queries.

Here's the full statement from UAE Exchange: 

"Due to certain operational challenges, we have temporarily suspended acceptance of any new transactions at UAE Exchange branches and via our online channels.

"We are currently focused on processing all existing transactions as quickly as possible. Our customer service touchpoints as well as UAE Exchange branches will remain open to support and attend to any queries customers may have.

"We apologise to our customers for any inconvenience caused."

More from Business

Coming Up on Dubai Eye

  • The Weekend Playlist

    8:00pm - 11:00pm

    Every Friday night Dubai Eye 103.8 plays you the greatest party classics and anthems all the way till Saturday morning!

  • Nights on Dubai Eye 103.8

    11:00pm - 7:00am

    Dubai Eye complements the conversation with the music you love from the eighties, nineties and newer.


On Dubai Eye

  • Meet Gift, female food delivery driver

    Gift came here from Nigeria and failed to find a job, until a pizza company offered her one. She's now one of the very few female delivery drivers in the UAE.


    Farmer's Kitchen is back for 2021!
    With our partners Spinneys, we are going to help you wave goodbye to boring dinners, cluttered fridges, and lumpy leftovers!