Etihad upgrades 'Verified to Fly' service

Supplied

Etihad Airways has upgraded its 'Verified to Fly' service, which will allow travellers to have a faster check-in experience at the airport.

Upon booking a trip, all passengers receive an email seven days ahead of travel with all the required COVID-related documents needed before arriving at the airport. 

Travellers can now upload their documents directly to the 'Manage my Booking' page on Etihad's official website up to 72 hours from departure. 

Customers will receive an email confirmation once all their documents have been checked and approved. 

Travellers will also be able to check the status of their submission by logging into the national carrier's website. 

This replaces the previous system launched last May, which required people to email their documents. 

John Wright, Vice President Airports and Network Operations, Etihad Airways, said, "Etihad’s 'Verified to Fly' service has been used by more than 110k guests already and has now been further improved and streamlined. The service has significantly reduced airport check-in times, and provided much-needed reassurance to our guests that they have already met all COVID-19 travel requirements before they reach the airport."

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