The loyalty programme of Etihad Airways has launched a new mobile application which allows UAE-based members to spend their miles at select malls in Abu Dhabi and Al Ain.
Matched with a sleek user interface, the Etihad Guest app makes it easier for customers to access benefits, track rewards and find personalised offers.
Members who link their Visa card credentials to the app can automatically earn and spend miles using ‘Miles on the Go’ technology in all stores in Yas Mall, World Trade Center Abu Dhabi Mall (WTC) and Al Jimi Mall.
Up to five cards can be added at once. UAE-based members will earn one Etihad Guest Mile and one Tier Mile for every AED 3 spent plus additional mall benefits will be added in the near future.
Globally, Visa cardholders are able to redeem dedicated discounts through the app and future enhancements will also allow members to earn and burn miles internationally on everyday shopping, dining and recreational activities.
“Seamless technology will allow members to login to the easy-to-use app using facial recognition or the fingerprint scanner, providing instant and secure access to rewards,” said Robin Kamark, Chief Commercial Officer, Etihad Aviation Group.
"A self-learning chatbot will additionally provide 24-hour support. We have also made it easier for Guests to access any of our global Lounges by providing a virtual membership card," he added.
The app has been developed for both Android and iOS users.