Dubai sees 20% increase in consumer complaints

iStock

The majority of consumer complaints filed in Dubai last year were related to the services, electronics and e-commerce sectors.

That’s according to data from Dubai Economy, which handled nearly 40,000 complaints in total.

The figures are up 20 per cent from the year before.

Ahmad Al Zaabi, director of the consumer protection department at Dubai Economy, tells us more.

He added that the rising number of complaints is largely down to their outreach and awareness campaigns.

 

More from Business

Coming Up on Dubai Eye

  • The Reboot

    10:00am - Noon

  • The Best of Dubai Eye 103.8

    Noon - 7:00pm

    Hear the highlights from the week gone by on Dubai Eye 103.8. Listen again to the best interviews, advice and the top stories that has gripped our conversation this week.

BUSINESS BREAKFAST LATEST

On Dubai Eye

  • Is There Sufficient House Supply In UAE

    Dubai’s current population is more than double compared to almost twenty years ago, which now stands at 3.7 million. Lots of families are also moving to the UAE now. So what does it mean for the property market?

  • Noon's First Female Delivery Driver

    Glory Ehirim Nkiruka is Noon’s first ever female delivery driver. In her first ever interview, she explained why she loves her job, despite the heat!