Singapore Airlines says 46,000 booking records affected in cybersecurity incident

DAVID GRAY / AFP

Singapore Airlines said on Tuesday about 46,000 booking records may have been ​affected by a cybersecurity incident involving Amadeus, its reservation technology provider.

The airline joins Cathay Pacific Airways, Japan Airlines, South Korea's Asiana Airlines and others that have reported customer data ​was compromised in the Amadeus breach. Malaysia Airlines also said some of its customer information may have been affected.

Singapore's flag carrier said that data exposed by the breach included customers' names, booking reference numbers, travel itineraries and booking classes.

Information including email addresses, phone numbers, travel document details, and KrisFlyer membership numbers may also have been accessed for about 620 booking records, the company said.

It added that Amadeus confirmed that bank account or credit card information had not been leaked and bookings were not modified.

Affected customers have been reached out to by the airline with upcoming travel plans to change their booking reference numbers as a precaution The airline also confirmed that its IT systems were not breached

Amadeus ⁠said it had become aware of a vulnerability affecting a travel ​booking display environment but did not ​respond ⁠to a question on how many customers' data were affected

In recent days, Cathay Pacific and Japan ⁠Airlines ​reported that the breach ​had affected data involving 53,000 bookings and 92,000 customers, respectively

More from International

Coming Up on Dubai Eye

  • The Agenda

    10:00am - 1:00pm

    Broadcasting every weekday, Georgia Tolley goes beyond the headlines to speak to government ministers, decision makers, analysts and local experts to find out how the news will impact those of us living in the UAE.

  • Afternoons with Helen Farmer

    1:00pm - 4:00pm

    Every weekday afternoon, Helen Farmer will help you to navigate the highs and lows of life in the UAE. Stay up to date with what’s happening and where to go.

BUSINESS BREAKFAST LATEST

On Dubai Eye

  • Is There Sufficient House Supply In UAE

    Dubai’s current population is more than double compared to almost twenty years ago, which now stands at 3.7 million. Lots of families are also moving to the UAE now. So what does it mean for the property market?

  • Noon's First Female Delivery Driver

    Glory Ehirim Nkiruka is Noon’s first ever female delivery driver. In her first ever interview, she explained why she loves her job, despite the heat!